Converting an organization that is not used to having a ‘data driven’ culture to become one takes considerable effort. Following are steps we recommend
- Analyze data that is already captured: Start with what you have before starting new data initiatives. Use the data to tell a story of what is happening
- How are we performing? – What is total of <metric>?
- Are we improving? – What trends are we seeing? Increase, decrease or no change?
- How can we look at the data in different ways?
2. Build ‘Data Democracy’: Make data accessible to everyone. Everyone who is impacted by that data should be able to view the data. This establishes trust and transparency.
- What data is available?
- How is it collected?
- Can everyone come to same conclusion looking at the data?
3. Ask for data: Encourage team members to ask for data. Data should be asked by every team member as evidence whenever there is a shift in direction.
- What data is causing us to make this change?
- Are we sure? do we need to analyze the data further?
Are you doing any of the above? Is this proving effective? Share your thoughts.
In future articles, we will cover what steps can be taken to take this culture to next level.